Privacy Policy

CoreVibe Technology Private Limited (“Corevibe”, “we”, “us”, or “our”) operates the HypeNest platform, HMS system,websites, and related products and services (collectively, the “Service”). This Privacy Policy explains how we collect, use, store, share, and protect personal data, and describes your rights.

If you have any questions regarding this Privacy Policy, please contact us at info@corevibetechnology.com.

1. Purpose and Scope

This Privacy Policy applies to all personal data processed by Corevibe Technology Private Limited in connection with the HypeNest platform, including data collected through our website, applications, integrations, and customer-managed accounts.

Depending on the context, Corevibe may act as:

Corevibe Technology Pvt. Ltd. acts as a Data Controller for account, billing, and website data, and as a Data Processor when customers use our products (including HypeNest) to manage third-party accounts or end-user data. In such cases, Corevibe processes data strictly on customer instructions and applicable agreements.

Data Controller – when determining the purpose and means of processing data.
Data Processor – when processing data strictly on behalf of customers.

2. Information We Collect

Identity & Account Data: Name, email address, phone number, business name.
Connected Account Data: Social media account IDs, page/profile identifiers, and metadata.
Billing Information: Transaction references processed by third-party payment gateways.
Communication Data: Support tickets, feedback, emails, and chat messages.
Technical Data: IP address, browser type, operating system, device data, logs.
Usage Data: Pages visited, session duration, features used.
Customer Content: Media, captions, or content uploaded by users.

We do not intentionally collect sensitive personal data such as Aadhaar numbers, health data, biometric data, or political information.

3. How We Use Your Information

Provide, operate, and maintain the HypeNest platform.
Create and manage user accounts and subscriptions.
Process payments and manage billing.
Provide customer support and respond to inquiries.
Improve platform performance, features, and security.
Send service-related notifications and updates.
Comply with legal obligations and enforce agreements.

4. How We Disclose Your Information

Service Providers: Cloud hosting, analytics, payment processors, and support tools.
Authorized Integrations: Social media platforms connected by you.
Legal Obligations: When required by law, court order, or government authority.
Business Transfers: In the event of merger, acquisition, or restructuring.

We do not sell personal data. All third parties are contractually required to protect your data.

5. Data Security

We implement appropriate technical, administrative, and organizational measures to safeguard personal data against unauthorized access, disclosure, alteration, or destruction. Despite our efforts, no system is completely secure.

6. Your Data Protection Rights

You may have the right to:

Access the personal data we hold about you.
Correct inaccurate or incomplete data.
Request deletion of personal data (subject to legal obligations).
Restrict or object to certain processing activities.
Withdraw consent where consent is the legal basis.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal requirements, and resolve disputes.

Account data is retained for the duration of the active account and for a reasonable period thereafter as required for legal, accounting, and security purposes.

8. Compliance with Indian Law

This Privacy Policy complies with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, and where applicable, international data protection regulations.

9. Children’s Privacy

HypeNest is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be reflected by an updated “Last updated” date.

11. Contact Us

Company: Corevibe Technology Private Limited
Email: info@corevibetechnology.com
Phone: +91 8208478754
Address: KrishnaGanga Residency, Near Bhagwan Baba Chowk, Nirmal Nagar, Ahilyanagar District, Maharashtra, India